Dear En El Zaffril
Thank you for your email.
We truly understand your frustration. We have today contacted your Auto Finance Centre and was made to understand that they are in the midst of investigating your report. Please allow them some time to revert to you with the findings.
On a separate note, our Customer Care Centre is not authorized to unblock/unbar the account. We would however assist in furnishing the customers with the required details provided they (customers) are T-PIN verified. Nevertheless, we could also notify the respective Auto Finance Centres to unblock the account (if need be) on behalf of customers.
As for payments to hire purchase, there is no restriction on the time. Payments can be made any time during the day except when system maintenance is conducted which is normally from 12 a.m to 1 a.m.
Should you require any further assistance, you are welcome to contact our Customer Service Executives at telephone number 1 300 ** ***8 or 03-**** **96 (overseas) 24 hours a day , 7 days a week.
Best regards,
Bank Group Customer Care
Email ni aku terima hari rabu (2 Jun) lembap gila kan. Aku pun pelik la. Kenapa lembap sangat diorang ni buat keje. Customer 1st should. Bukan susah pun nak call aku for 5 minutes. Tapi aku layan email ni sebab syiok gilos melayan weh. Hahahahah
Next Entry: Email aku reply yang memang aku piss off gila babas punye
Thank you for your email.
We truly understand your frustration. We have today contacted your Auto Finance Centre and was made to understand that they are in the midst of investigating your report. Please allow them some time to revert to you with the findings.
On a separate note, our Customer Care Centre is not authorized to unblock/unbar the account. We would however assist in furnishing the customers with the required details provided they (customers) are T-PIN verified. Nevertheless, we could also notify the respective Auto Finance Centres to unblock the account (if need be) on behalf of customers.
As for payments to hire purchase, there is no restriction on the time. Payments can be made any time during the day except when system maintenance is conducted which is normally from 12 a.m to 1 a.m.
Should you require any further assistance, you are welcome to contact our Customer Service Executives at telephone number 1 300 ** ***8 or 03-**** **96 (overseas) 24 hours a day , 7 days a week.
Best regards,
Bank Group Customer Care
Email ni aku terima hari rabu (2 Jun) lembap gila kan. Aku pun pelik la. Kenapa lembap sangat diorang ni buat keje. Customer 1st should. Bukan susah pun nak call aku for 5 minutes. Tapi aku layan email ni sebab syiok gilos melayan weh. Hahahahah
Next Entry: Email aku reply yang memang aku piss off gila babas punye
6 comments:
email lg..awat depa tk cal je ek..agaknye depa takut kena bambu kot...kekeke
go go go..fight fight fight..haha.
ni membalas email yerk.. kedekut betul xnk call... saman xleh?? hahahaaha....
Kak Aimi: Lupa plak nak maki diorang... dah bagi no phone semua kan
Suziey: Mesti korang suka kan
Syah: Its not that easy untuk saman...
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